Delivery and Shipping Policy

DesignDuality is the fastest-growing eCommerce hub for shopping for designer clothing in India. We strive to provide our customers with exceptional service, from shopping, shipping to delivering. We at DesignDuality make your fashion journey as seamless as possible by offering you a variety of shipping options.

  • Standard Shipping
  • Delivery Time: 5-7 Business Days

  • Express Shipping
  • Delivery Time: 3-5 Business Days

  • International Shipping
  • Delivery Time: 10-15 Business Days

    Note: International shipping may be subject to customs and duties, which DesignDuality does not cover. 

    Shipping Restrictions 

    While we work hard to ship our designer clothing to as many customers as possible, there can be restrictions. Currently, we cannot ship to P.O boxes, APO/FPO addresses and some remote locations. Please ensure you provide us with a valid shipping address during checkout. 

    DesignDualtiy Order Tracking

    After we process your order, you will receive an email confirmation along with your order tracking details. You can also track the status of your product by logging into your DesignDuality account. 

    Returns & Refund

    We take pride in our designers that create beautiful collections showcased on DesignDuality. However, if you are unhappy with your purchase, we offer a 30-day return policy. Please ensure the product is returned in original condition, with all tags attached. For more information, please visit our Return and Refund Policy page. 

    Need Help?

    We are here to assist you! 

    Please write to us at support@designduality.studio

    Call us at +91-8217095840

    There is nothing like a happy customer for us! Hence, we are committed to ensuring your order arrives on time and in perfect condition. Thank you for choosing DesignDuality.